Rental company reviews
Europcar car hire in South Africa
By CarRentalZA editorial team · 10 min read · Updated 29 September 2026

- Reservations
- 0861 131 000
- Website
- europcar.co.za
- Airport desks
- OR Tambo International, Cape Town International, King Shaka International (Durban), Lanseria International, Wonderboom (Pretoria), Port Elizabeth International, East London, Umtata (Mthatha), Bloemfontein International, George, Kimberley, Upington International, Polokwane International, Nelspruit (Kruger Mpumalanga, KMIA), Skukuza, Malelane, Margate, Mkuze, Pietermaritzburg, Richards Bay
- Brand type
- Europcar South Africa is a division of Motus Group Ltd (JSE), trading under a long-term franchise agreement with Europcar International; it has operated as Europcar since 2009 after 47 years as Imperial Car Rental
- Sister brand
- Tempest Car Hire, the value brand in the same Motus rental division
- Fleet
- Rental cars booked by group, plus vans through Van Rental
- Best for
- Inbound travellers who want an internationally recognised brand
Europcar in South Africa is a division of Motus Group Ltd, the JSE-listed automotive group. It trades under a long-term franchise agreement with Europcar International and has operated as Europcar since 2009, after 47 years as Imperial Car Rental. Europcar SA says it has over 20 000 vehicles across 100 locations.
This page explains what Europcar's South African rules mean for you: driver age, cards and deposits, cross-border trips, one-way hire and the fees that catch people out. We are an independent information site and take no bookings.
A global brand can have different rules in each country. Read the South African terms and confirm the details with Europcar rather than assuming it works here the way it does in Europe.
How Europcar works in South Africa
Europcar's South African business sits inside the Motus rental division, alongside Tempest Car Hire. Europcar is the internationally badged brand and Tempest is the value brand in the same division.
For a renter, that means you can price both for the same dates. Europcar also runs a free loyalty scheme, Drive Club, which gives 10% off rentals and a free upgrade on every third rental, but only on Group T, B and C.
What to know about Europcar in 2026
- Europcar SA says it has over 20 000 vehicles across 100 locations and also has branches in Namibia, Botswana, Eswatini and Lesotho on the same website. (europcar.co.za)
- Ready2GO is a free express check-out service; it needs a credit card loaded on the account and does not apply to bookings paid by debit card. (europcar.co.za)
- Europcar publishes a two-year fee schedule with rand amounts: airport surcharge 13%, young driver R185 a day, additional driver R585, child seat R605 per rental, GPS R154 a day, all valid from 1 Nov 2026 to 31 Oct 2027. (europcar.co.za)
- Vehicles are booked by group; example: Group B hatchbacks include Hyundai i20, Renault Sandero, Polo Vivo and Ford Fiesta. A specific model can be requested but not guaranteed. (europcar.co.za)
- Europcar also rents vans (Van Rental) with branches such as Pomona, Durban and Bloemfontein. (europcar.co.za)
Europcar contact numbers and booking
Checked on 29 September 2026 against Europcar's official website. Numbers change, so confirm on the linked page before you call. A rental company will not ask you to pay a deposit into a new bank account by phone or WhatsApp; if anyone does, hang up and call the official number.
| What you need | How to reach Europcar |
|---|---|
| 24-Hour Call Centre (reservations, incidents, roadside) | 0861 131 000 |
| Head office switchboard | +27 (0) 11 479 4000 |
| 0861 131 000 | |
| Book online | europcar.co.za |
| Loyalty programme | Europcar Drive Club: Free. 10% off rentals, a free upgrade on every third rental (Group T, B and C only), promotions, Ready2GO express check-out. Europcar also links SAA Voyager, Smart Shopper and Edgars Club rewards. |
Sources: europcar.co.za.
Europcar rental rules: age, cards, deposit and borders
What Europcar's own terms and FAQ pages said on 29 September 2026. Rules differ by vehicle group and branch, so check the terms for your booking.
| Rule | What Europcar says | Source |
|---|---|---|
| Minimum age | Europcar's FAQ says renters must be at least 18 with a valid licence, and that under-23s may pay a young driver surcharge. The same answer also says all drivers need a licence held three years and international renters need an international driver's licence, so read it as a summary. | europcar.co.za |
| Young drivers | Young driver surcharge applies to drivers under 23 who have held a licence for 3 years: R185 a day on the schedule valid from 1 Nov 2026 to 31 Oct 2027 (R200 a day from 1 Nov 2027). | europcar.co.za |
| Licence | Rental terms require the licence to have been held at least 3 years for the vehicle code rented. | europcar.co.za |
| Credit card | Renters need a valid credit card or a South African debit card (unless on a corporate or travel-agent voucher). The card must be in the renter's name. | europcar.co.za |
| Debit card | Debit cards are accepted but deposits are higher than on credit cards, the refund needs bank details, delivery of the car is only at the branch, and Ready2GO express check-out does not apply. Europcar's methods-of-payment FAQ says 'debit cards issued by International Banks' in a Ready2GO context, which conflicts with the 'South African debit card' wording elsewhere. | europcar.co.za |
| Deposit | A refundable deposit is taken at signature. The amount varies by vehicle group and rental duration and no amount is published. It is refunded as soon as possible after return, and no later than 21 days. | europcar.co.za |
| Deposit | Refund timing. | europcar.co.za |
| Cross-border | Rental terms: vehicles are only permitted into Botswana, Lesotho, Eswatini and Namibia. Zimbabwe, Zambia and Mozambique need written pre-approval and depend on destination and car group. A letter of authorisation must be requested at reservation and a cross-border charge applies to every cross-border rental. No one-way service, roadside assistance or replacement vehicles for Zimbabwe, Zambia and Mozambique. | europcar.co.za |
| Cross-border | Cross-border fee schedule (valid from 1 Nov 2026): R2 020 for Namibia, Botswana, Eswatini and/or Lesotho; R4 752 for Mozambique and Zimbabwe (subject to prior approval). R2 182 and R5 133 from 1 Nov 2027. | europcar.co.za |
| One-way hire | One-way fee may apply if the car is returned to a different location and is quoted at reservation. On the 1 Nov 2026 schedule: R1 314 within SA when the drop-off branch is more than 150 km from the pick-up; R11 880 South Africa to Namibia; R7 841 to Botswana; R2 640 to Eswatini or Lesotho. | europcar.co.za |
| Foreign licence | Europcar's FAQ says international renters must show a valid passport and an international driver's licence. The rental terms define an acceptable licence as Code 08 (EB), Code 10 (C1) or an international driver's licence. | europcar.co.za |
| Mileage | Some rates include free kilometres per day; beyond that a per-km rate applies that varies by vehicle type. Not every rate is unlimited. | europcar.co.za |
| Extra driver | Additional driver fee is R585 per rental on the schedule valid from 1 Nov 2026 (R632 from 1 Nov 2027). Extra drivers must meet the same age and licence requirements. | europcar.co.za |
| Also note | Airport surcharge is 13% of time and kilometre revenue on rentals starting at state airports; a 10% location surcharge applies at Sandton branches; 1% tourism levy. | europcar.co.za |
| Also note | Delivery and collection within 25 km: R660 business hours, R1 210 after hours; R25 per extra km (1 Nov 2026 schedule). | europcar.co.za |
| Also note | Traffic-fine admin fee R405 per fine and document admin fee R150 per rental (1 Nov 2026 schedule). | europcar.co.za |
Countries Europcar lists for cross-border travel: Botswana, Lesotho, Eswatini, Namibia, Zimbabwe (written pre-approval), Zambia (written pre-approval), Mozambique (written pre-approval) (europcar.co.za).
Airports and branches
Europcar lists desks at a long run of airports. They include OR Tambo International, Cape Town International, King Shaka International and Lanseria International, plus Wonderboom for Pretoria. Smaller airports such as Skukuza, Margate and Richards Bay are also on the list. The full list is in the Airport desks row at the top of this page.
Rentals that start at state airports carry a 13% airport surcharge on time and kilometre revenue. A 10% location surcharge applies at Sandton branches, and a 1% tourism levy applies as well. Europcar also rents vans through Van Rental, with branches such as Pomona, Durban and Bloemfontein.
Europcar at a glance
| Item | What to expect |
|---|---|
| Brand type | Division of Motus Group Ltd (JSE), trading under a franchise agreement with Europcar International |
| Vehicles | Booked by group, for example Group B hatchbacks, plus vans through Van Rental |
| Airport presence | Desks at the airports in the Airport desks row, plus other branches |
| Deposit policy | A refundable deposit at collection on a credit card or a South African debit card in the renter's name. It varies by group and rental length, and is higher on a debit card |
| Minimum driver age | 18, with the licence held for at least three years. Drivers under 23 pay a young driver surcharge |
| Cross-border | Botswana, Lesotho, Eswatini and Namibia are permitted. Zimbabwe, Zambia and Mozambique need written pre-approval |
| One-way rentals | Allowed, with a fee quoted at reservation |
Confirm the current rand amounts with Europcar before booking.
Age, cards and the deposit
Europcar's FAQ gives a minimum age of 18, but the rental terms also require the licence to have been held for three years. Read the 18 as the entry point and the three years as the real test. Drivers under 23 pay a young driver surcharge, R185 a day on the fee schedule valid from 1 November 2026.
You can pay with a credit card or a South African debit card in the renter's name. A debit card costs you in three ways: the deposit is higher, the refund needs your bank details, and the car can only be collected at the branch. Ready2GO, the free express check-out, needs a credit card and does not apply to debit card bookings.
Europcar does not publish the deposit amount. It refunds the deposit as soon as possible after return and no later than 21 days afterwards.
Cross-border, one-way and other fees
Cross-border travel needs a letter of authorisation, requested at reservation. Botswana, Lesotho, Eswatini and Namibia are permitted, with a cross-border fee of R2 020 on the schedule valid from 1 November 2026. Zimbabwe, Zambia and Mozambique need written pre-approval, and Mozambique and Zimbabwe cost R4 752. Europcar offers no one-way service, roadside assistance or replacement vehicles for Zimbabwe, Zambia and Mozambique.
One-way fees are quoted at reservation. On the same schedule, a drop-off more than 150 km from the pick-up within South Africa costs R1 314. An additional driver costs R585 per rental, and the traffic-fine admin fee is R405 per fine. Some rates include free kilometres per day and charge per kilometre beyond that, so not every rate is unlimited.
What to check if you are flying in
Overseas visitors trip over the same points at South African desks. The deposit is a card hold, and the card must be in the main driver's name. Europcar's FAQ also says international renters must show a valid passport and an international driver's licence. Bring an international driving permit even if your licence is in English, or check with Europcar first.
Ask what the excess is on your group and what it costs to reduce it before you sign, not at the desk when you are trying to leave.
Europcar against Tempest
Europcar and Tempest are separate brands in the same Motus rental division. Europcar carries the international name and the Drive Club scheme. Tempest is the value brand.
If your employer's travel policy names Europcar, or you have Drive Club status, take Europcar. If you are paying yourself and the badge does not matter, get a Tempest quote for the same dates before you commit.
Frequently asked questions
What is the Europcar contact number?
According to Europcar's website (checked 29 September 2026), call 0861 131 000 for reservations. Confirm on the official site before calling, because numbers change.
Does Europcar accept debit cards?
Debit cards are accepted but deposits are higher than on credit cards, the refund needs bank details, delivery of the car is only at the branch, and Ready2GO express check-out does not apply. Europcar's methods-of-payment FAQ says 'debit cards issued by International Banks' in a Ready2GO context, which conflicts with the 'South African debit card' wording elsewhere. (Europcar's published terms, checked 29 September 2026.)
What is the minimum age to rent from Europcar?
Europcar's FAQ says renters must be at least 18 with a valid licence, and that under-23s may pay a young driver surcharge. The same answer also says all drivers need a licence held three years and international renters need an international driver's licence, so read it as a summary. (Europcar's published terms, checked 29 September 2026.)
Who operates Europcar in South Africa?
Europcar South Africa is a division of Motus Group Ltd, the JSE-listed automotive group. It trades under a long-term franchise agreement with Europcar International and has operated as Europcar since 2009, after 47 years as Imperial Car Rental.
Is Europcar the same as Tempest?
They are separate brands inside the same Motus rental division. Europcar is the internationally badged brand and Tempest is the value brand, so it is worth pricing both for your dates.
Does Europcar have airport desks in South Africa?
Yes. Europcar lists desks at airports including OR Tambo International, Cape Town International, King Shaka International and Lanseria International, plus Wonderboom for Pretoria. Rentals that start at state airports carry a 13% airport surcharge.
What deposit does Europcar take?
A refundable deposit at collection, on a credit card or a South African debit card in the renter's name. The amount varies by vehicle group and rental length and is not published. It is higher on a debit card. Europcar refunds it no later than 21 days after return.
Can I drive a Europcar hire car into Namibia?
Yes. Namibia, Botswana, Lesotho and Eswatini are permitted with a letter of authorisation requested at reservation and a cross-border fee, R2 020 on the schedule valid from 1 November 2026. Zimbabwe, Zambia and Mozambique need written pre-approval.
Do I need an International Driving Permit to hire from Europcar?
Europcar's FAQ says international renters must show a valid passport and an international driver's licence. Bring one even if your licence is in English, or check with Europcar first.
Is there a young driver surcharge at Europcar?
Yes, for drivers under 23 who have held a licence for three years. It is R185 a day on the fee schedule valid from 1 November 2026.




