Rental company reviews
Hertz car hire in South Africa
By CarRentalZA editorial team · 11 min read · Updated 29 September 2026

- Reservations
- 0861 600 136
- Website
- hertz.co.za
- Airport desks
- Cape Town International, OR Tambo (Johannesburg), King Shaka (Durban), Lanseria, Chief Dawid Stuurman Airport (Port Elizabeth), King Phalo Airport (East London), George, Bloemfontein Airport (Bram Fischer), Kimberley, Kruger Mpumalanga International (KMI), Mthatha, Pietermaritzburg, Richards Bay, Upington
- Brand type
- Hertz Rent A Car South Africa is run by CFAO Mobility (Pty) Ltd as a Hertz International franchisee, covering Hertz, Hertz Ride, Firefly, Dollar and Thrifty in South Africa, Namibia and Botswana
- Local structure
- Hertz SA has brought Thrifty and Dollar under one local banner
- Town coverage
- Branches reach smaller centres such as Stellenbosch, Hermanus and Potchefstroom
- Fleet
- Cars booked by group, monthly hire, and Hertz Ride motorcycles from Cape Town and Stellenbosch
Hertz has desks at the main South African airports and pick-up points in cities and smaller towns such as Stellenbosch, Hermanus and Potchefstroom. Since April 2025, Hertz, Thrifty and Dollar have operated under one banner in South Africa. Hertz Rent A Car South Africa is run by CFAO Mobility (Pty) Ltd as a Hertz International franchisee.
This page explains what that means for you, what Hertz asks for at the counter, and what to confirm on deposits, cards, driver age, cross-border travel and one-way hire. We are an independent information site and take no bookings.
Read the rental agreement rather than relying on how Hertz works in another country, and confirm the details with Hertz before you pay.
Hertz, Thrifty and Dollar under one banner
On 7 April 2025, Hertz Southern Africa announced that Hertz, Thrifty and Dollar had come under one banner, framed as three brands, one standard. One set of rental terms, updated in August 2025, covers Hertz, Hertz Ride, Firefly, Dollar and Thrifty across South Africa, Namibia and Botswana.
Thrifty still has its own website, thrifty.co.za. Hertz SA's CEO said the change widens choice and pricing for local and international customers. In practice, you can quote Hertz and Thrifty for the same dates and group, and the rules that apply to you are the shared ones.
What to know about Hertz in 2026
- Since April 2025 Hertz, Thrifty and Dollar operate under one banner in South Africa; Hertz's CEO for Southern Africa is named as Julian Visagie. (hertz.co.za)
- One set of rental terms (updated August 2025) covers Hertz, Hertz Ride, Firefly, Dollar and Thrifty across South Africa, Namibia and Botswana. (hertz.co.za)
- Monthly car hire from R 5,999 a month for a Group A Suzuki Swift or similar (super waiver, glass and tyre waiver, 100 km free a day); Group B Polo Vivo from R 6,799 a month. Prices as shown 29 Sep 2026. (hertz.co.za)
- Hertz Ride motorcycle rental operates from Cape Town and Stellenbosch, with a minimum rider age of 23 and a Western Cape limit unless Hertz approves in writing. (hertz.co.za)
- The Hertz SA site also lists branches in Botswana (Gaborone, Francistown, Kasane, Maun) and Namibia (Windhoek, Walvis Bay, Ondangwa). (hertz.co.za)
- Smaller-town and city pick-up points include Stellenbosch, Hermanus, Paarl (Val De Vie), Potchefstroom, Krugersdorp, Centurion, Sandton Eye, Umhlanga Rocks, Cape Town Cruise Terminal and Cape Town Downtown (De Waterkant). (hertz.co.za)
Hertz contact numbers and booking
Checked on 29 September 2026 against Hertz's official website. Numbers change, so confirm on the linked page before you call. A rental company will not ask you to pay a deposit into a new bank account by phone or WhatsApp; if anyone does, hang up and call the official number.
| What you need | How to reach Hertz |
|---|---|
| Central Reservations, domestic customers | 0861 600 136 |
| Central Reservations, international customers | +27 21 935 4800 |
| Reservations email | [email protected] |
| Customer Services (head office, Cape Town International Airport) | +27 21 935 4500 |
| Customer Services email | [email protected] |
| Hertz Gold Service (loyalty) email | [email protected] |
| 066 416 0932 | |
| Book online | hertz.co.za |
| Loyalty programme | Hertz Gold Service: Three tiers: Gold, Five Star (10 to 14 rentals a year) and President's Circle (15+). First additional driver free, skip-the-counter pick-up with paperwork prepared if you call two hours ahead, and a car-class upgrade at the upper tiers. Minimum age 21 excluding corporate accounts. |
| App | Hertz Southern Africa (iOS and Android) |
Sources: hertz.co.za, hertz.co.za.
Hertz rental rules: age, cards, deposit and borders
What Hertz's own terms and FAQ pages said on 29 September 2026. Rules differ by vehicle group and branch, so check the terms for your booking.
| Rule | What Hertz says | Source |
|---|---|---|
| Minimum age | Minimum age to rent a car is 18 (23 for a motorcycle from Hertz Ride). The booking form has a 'Renter Age 18+' field. | hertz.co.za |
| Minimum age | Rental terms repeat 18 for cars and 23 for motorcycles. | hertz.co.za |
| Young drivers | No young-driver surcharge, or years-licence-held requirement, is published on the Hertz SA pages fetched (FAQ, terms, contact, cross-border, loyalty). Hertz Gold Service members must be 21 or older (corporate accounts excluded). | hertz.co.za |
| Credit card | A credit card in the main renter's name is needed at collection; if you prepaid, bring the same card. All rentals are subject to a credit check at the counter and Hertz may decline. For selected categories two credit cards in the renter's name are needed (one to pay, one as security). | hertz.co.za |
| Debit card | Hertz's pages list credit card only for collection; no debit card acceptance is mentioned on the pages fetched. | hertz.co.za |
| Deposit | A R2000 deposit on credit-card rentals is taken at rental, on top of the estimated rental, a fuel deposit and 100% of the applicable damage responsibility. Banks can take up to 21 working days to release it. | hertz.co.za |
| Cross-border | Cross-border travel needs pre-approval requested through Hertz's form at least 48 working hours before pick-up; only selected vehicle groups may cross into certain African countries. No country list or fee is published on the page. | hertz.co.za |
| Cross-border | Rental terms: a cross-border permit must be obtained with 48 hours or 2 business days notice; crossing without it is a material breach and waivers may not apply; Hertz may decline the permit; additional charges apply. | hertz.co.za |
| One-way hire | A drop fee is charged when the car is returned anywhere other than the renting location; the amount is quoted per route (not published). | hertz.co.za |
| Foreign licence | Hertz FAQ accepts a valid unendorsed local or international driver's licence and asks international visitors for a passport. It does not mention the International Driving Permit by name. The rental terms say the licence must be issued in an official South African language. | hertz.co.za |
| Mileage | Monthly rentals list 100 km free per day; a separate unlimited-mileage promotion for 3 to 29 day rentals at SA locations runs until 30 Nov 2026 (promotion, not standard). | hertz.co.za |
| Fuel | Cars are delivered with a full tank; return full or Hertz refuels at retail fuel price plus an administration charge. | hertz.co.za |
| Extra driver | Additional driver fee is R500 per driver per rental including VAT. | hertz.co.za |
| Also note | Airport surcharge is generally around 13% of the time and kilometre rate at ACSA airports; tourism levy 1%; contract fee R120 per rental; accident administration fee R800; traffic fine handling fee R400; valet R700; online cancellation fee R300. | hertz.co.za |
| Also note | Online cancellations carry a R300 fee. | hertz.co.za |
Where Hertz operates
Hertz lists airport desks from Cape Town International, OR Tambo and King Shaka to Kimberley, Mthatha and Upington. The full list is in the Airport desks row at the top of this page.
City and town pick-up points include Cape Town Downtown (De Waterkant), Cape Town Cruise Terminal, Hatfield in Pretoria, Centurion, Sandton Eye and Umhlanga Rocks. Hertz also lists Stellenbosch, Hermanus, Paarl (Val De Vie), Potchefstroom and Krugersdorp, which suits a winelands or Whale Coast itinerary. The Hertz SA site also lists branches in Botswana and Namibia.
Dollar and Thrifty are Hertz Southern Africa brands
Dollar is not a separate operator in South Africa. Since April 2025 it has been a brand inside Hertz Southern Africa. We found no Dollar website for South Africa, no Dollar branch list, no separate Dollar contact numbers and no way to select Dollar on the Hertz site.
If you searched for Dollar car rental, book through Hertz and ask for a Dollar rate if you want one. Dollar rentals are governed by the same Hertz SA rental terms, so the age, card, deposit and cross-border rules on this page apply. The customer service centre named in those terms is 0861 600 136.
Thrifty is the other Hertz SA brand, with its own website and branch list. Our Thrifty guide covers it.
Hertz at a glance
| Item | What to expect |
|---|---|
| Brand type | Run in South Africa by CFAO Mobility (Pty) Ltd as a Hertz International franchisee, alongside Thrifty and Dollar |
| Products | Cars by group, monthly hire, and Hertz Ride motorcycles |
| Airport presence | Desks at the airports in the Airport desks row, plus city and town pick-up points |
| Deposit policy | R2000 plus the estimated rental, a fuel deposit and 100% of your damage responsibility, on a credit card in the renter's name |
| Minimum driver age | 18 for a car, 23 for a Hertz Ride motorcycle. Hertz does not publish a young driver surcharge |
| Cross-border | A permit requested at least 48 working hours before pick-up, for selected vehicle groups and countries only |
| One-way rentals | A drop fee applies, quoted per route |
Confirm the current rand amounts with Hertz before you pay.
Cards, deposits and age
Hertz asks for a credit card in the main renter's name at collection, and if you prepaid you must bring the same card. Every rental is subject to a credit check at the counter, and Hertz can decline. Some vehicle categories need two credit cards in your name, one to pay and one as security. Hertz's pages mention no debit card acceptance, so plan on a credit card.
The deposit is a R2000 hold on top of the estimated rental, a fuel deposit and 100% of the applicable damage responsibility. Banks can take up to 21 working days to release it. If your card limit is tight, that is the number to plan around.
The minimum age is 18 for a car. Hertz does not publish a young driver surcharge or a years-held licence rule on its South African site, so ask before booking if you are under 25 or hold a recent licence.
Cross-border, licences and other fees
Cross-border travel needs a permit requested through Hertz's cross-border form at least 48 working hours before pick-up. Only selected vehicle groups may cross into selected countries, and Hertz can decline. Crossing without a permit is a material breach and your waivers may not apply. Hertz publishes no country list or fee, so ask.
Hertz accepts a valid unendorsed local or international driver's licence and asks international visitors for a passport. The rental terms say the licence must be issued in an official South African language.
Other published amounts include R500 per additional driver, a contract fee of R120 per rental and R300 for an online cancellation. Airport surcharge is generally around 13% at ACSA airports, plus a 1% tourism levy.
Loyalty and when Hertz is the right call
Hertz Gold Service has three tiers: Gold, Five Star and President's Circle. It gives you the first additional driver free and skip-the-counter pick-up if you call two hours ahead. Members must be 21 or older.
Hertz makes sense if you have Gold status, if you want a pick-up in a smaller town such as Stellenbosch or Hermanus, or if you want an internationally known brand for an inbound trip. If you just want the cheapest small car in one city, quote Thrifty and other operators as well.
Frequently asked questions
What is the Hertz contact number?
According to Hertz's website (checked 29 September 2026), call 0861 600 136 for reservations. Confirm on the official site before calling, because numbers change.
Does Hertz accept debit cards?
Hertz's pages list credit card only for collection; no debit card acceptance is mentioned on the pages fetched. (Hertz's published terms, checked 29 September 2026.)
What is the minimum age to rent from Hertz?
Minimum age to rent a car is 18 (23 for a motorcycle from Hertz Ride). The booking form has a 'Renter Age 18+' field. (Hertz's published terms, checked 29 September 2026.)
Is Thrifty part of Hertz in South Africa?
Yes. Since 7 April 2025 Hertz, Thrifty and Dollar operate under one banner in South Africa, as brands of Hertz Rent A Car South Africa. Thrifty still has its own website, thrifty.co.za.
Is Dollar car rental available in South Africa?
Dollar is a brand inside Hertz Southern Africa, not a separate operator. We found no Dollar website, branch list or contact numbers for South Africa, so book through Hertz and ask about a Dollar rate.
Where does Hertz have branches in South Africa?
Hertz has airport desks from Cape Town International, OR Tambo and King Shaka to Kimberley, Mthatha and Upington. City and town pick-up points include Cape Town Downtown (De Waterkant), Hatfield, Sandton Eye, Umhlanga Rocks, Stellenbosch, Hermanus and Potchefstroom.
What deposit does Hertz take in South Africa?
Hertz holds R2000 plus the estimated rental, a fuel deposit and 100% of your damage responsibility on a credit card in the renter's name. Banks can take up to 21 working days to release the hold.
Does Hertz allow cross-border travel?
Only with a permit requested through Hertz's cross-border form at least 48 working hours before pick-up. Only selected vehicle groups may cross into selected countries, and Hertz can decline. Hertz does not publish a country list or fee.
What driver's licence does Hertz accept?
Hertz accepts a valid unendorsed local or international driver's licence and asks international visitors for a passport. The rental terms say the licence must be issued in an official South African language.
Does Hertz charge extra for an additional driver?
Yes, R500 per driver per rental including VAT. Hertz Gold Service members get the first additional driver free.




