Rental company reviews
First Car Rental in South Africa
By CarRentalZA editorial team · 11 min read · Updated 29 September 2026

- Reservations
- 0861 178 227
- Website
- firstcarrental.co.za
- Airport desks
- Cape Town International, East London, George, Kimberley, Lanseria, Margate, Mthatha, Kruger Mpumalanga International (Nelspruit), OR Tambo International, Pietermaritzburg (Oribi), Polokwane, Port Elizabeth (Gqeberha), Richards Bay, Upington, King Shaka International (Durban), Bloemfontein, Hoedspruit Eastgate
- Brand type
- First Car Rental (CMH Car Hire (Pty) Ltd) is a wholly-owned subsidiary of the JSE-listed vehicle retail group Combined Motor Holdings (CMH), a level 2 B-BBEE contributor
- Owner
- Combined Motor Holdings (CMH), a JSE-listed South African group
- Fleet
- Groups from mini hatch (Group A) through compact sedans, plus executive, passenger van and bakkie categories
- Best for
- Renters aged 23 or older with a credit card in their own name, and corporate accounts using Show&Go
First Car Rental is the car hire arm of Combined Motor Holdings (CMH), a JSE-listed South African vehicle retail group. It trades as CMH Car Hire (Pty) Ltd, a wholly-owned subsidiary of CMH, and runs airport desks plus branches such as Hatfield, Sandton, Centurion and Roodepoort. It competes with Avis, Europcar and Woodford on business and leisure rentals.
This page explains what First's rules mean for you: the minimum age of 23, credit card only, how the deposit is split, and the cross-border limits. We are an independent information site, so nothing here is a booking or a quote.
Confirm anything that affects your money directly with First before you pay.
Who First Car Rental is
First Car Rental (CMH Car Hire (Pty) Ltd) is a wholly-owned subsidiary of Combined Motor Holdings, the JSE-listed vehicle retail group. It is a national brand with a corporate parent rather than a franchise network. It also sells its ex-rental cars through its CarCart pre-owned channel, retiring them at 60 000 to 80 000 km.
In search, First shows up on suburb queries such as Hatfield, Sandton, Centurion, Roodepoort and Nelspruit. Its corporate product, Show&Go, lets account customers skip paperwork and complete a quick checkout. First also offers long-term rentals for 30 days or more, described as cheaper than the daily rate and including maintenance and roadside support.
What to know about First Car Rental in 2026
- Long-term rentals (a 'mini lease') are offered for 30 days or more, described as cheaper than the daily rate and including maintenance and roadside support; published from R231 per day. (firstcarrental.co.za)
- Economy fleet groups are published with example models: Group A mini hatch manual (Suzuki S-Presso 85%, Tata Tiago 14%), Group B economy hatch (Suzuki Swift, Citroen C3, Mahindra XUV 3XO, Suzuki Dzire etc.), Group C compact sedan manual (Suzuki Ciaz, Honda Amaze); fleet also includes executive, passenger van and bakkie categories. (firstcarrental.co.za)
- Show&Go corporate product lets account customers skip paperwork and complete a quick checkout in seconds. (firstcarrental.co.za)
- Ex-rental cars are sold through First's CarCart pre-owned channel, retired at 60 000 to 80 000 km. (firstcarrental.co.za)
- Optional waivers listed: tyre damage R40/day, windscreen R40/day, hail R70/day; child seats R580 each; GPS R150/day. (firstcarrental.co.za)
- Cancellation guide for prepaid bookings: 10% of rental cost at 7+ days out, 25% at 6-4 days, 50% at 3-1 days, 75% on the day; Cape region 13 Dec to 3 Jan is stricter (100%). (firstcarrental.co.za)
First Car Rental contact numbers and booking
Checked on 29 September 2026 against First Car Rental's official website. Numbers change, so confirm on the linked page before you call. A rental company will not ask you to pay a deposit into a new bank account by phone or WhatsApp; if anyone does, hang up and call the official number.
| What you need | How to reach First Car Rental |
|---|---|
| Call centre (South Africa only) | 0861 178 227 |
| Call centre (from outside South Africa) | +27 11 230 9999 |
| 24-hour roadside assistance (South Africa only) | 0860 888 911 |
| Direct line roadside assistance | +27 82 771 6842 |
| Accident or breakdown from outside SA borders (roaming cellphone) | +27 11 230 9920 |
| OR Tambo International branch | +27 (0) 11 390 2342 |
| Cape Town International branch | +27 (0) 21 934 7499 |
| Book online | firstcarrental.co.za |
| Loyalty programme | Show&Go (corporate fast-track); FAQ mentions a Loyalty Card 'if applicable' but no consumer loyalty programme page was found: Corporate customers with a Show&Go account hand over the card and complete a self-service quick checkout; details are pre-loaded. |
| App | First Car Rental booking app (iOS App Store and Google Play) |
Sources: firstcarrental.co.za, firstcarrental.co.za, firstcarrental.co.za.
First Car Rental rental rules: age, cards, deposit and borders
What First Car Rental's own terms and FAQ pages said on 29 September 2026. Rules differ by vehicle group and branch, so check the terms for your booking.
| Rule | What First Car Rental says | Source |
|---|---|---|
| Minimum age | Renters should be 23 or older with a driver's licence card held for 2 or more years. | firstcarrental.co.za |
| Young drivers | Under-23s can only be authorised on prior-agreed debtors (corporate) accounts, with a per-day Young Driver Fee, and must have held a licence for at least 3 years. No rand amount is published. | firstcarrental.co.za |
| Licence | Licence must have been held for 2 years or more (3 years for a young driver). | firstcarrental.co.za |
| Credit card | Payment is by credit card in the renter's name; the same card used online must be shown at the branch. Amex, Diners, MasterCard and Visa are accepted. | firstcarrental.co.za |
| Debit card | Debit, virtual and digital cards are not accepted. | firstcarrental.co.za |
| Deposit | The Total Deposit is a fuel deposit of R2000 plus the full rental, the Renter's Responsibility (excess, amount depends on car group) and any extras. The cash 'Payment Amount' is refunded within 48 hours of contract termination (5 working days if tolls apply); the Renter's Responsibility is only an authorisation hold that the issuing bank releases in 24 hours to 7 working days. | firstcarrental.co.za |
| Deposit | Refund timing for the payment amount and the authorisation hold. | firstcarrental.co.za |
| Cross-border | Cross-border is allowed into Botswana, Lesotho, Swaziland (Eswatini) and Namibia for some vehicle groups only, with a letter of authorisation requested at reservation (about 4 days' notice on average). | firstcarrental.co.za |
| Cross-border | Non-refundable cross-border fees: Namibia R2200, Swaziland R1300, Lesotho R1500, Botswana R2000; optional cross-border pack R800. Renters holding a passport or licence from Angola, Botswana, DRC, Lesotho, Malawi, Mozambique, Nigeria, Swaziland, Tanzania, Zambia or Zimbabwe cannot cross borders at all. | firstcarrental.co.za |
| Cross-border | Groups E, Z, G and L may not cross into Botswana or Namibia; the rental-terms page also lists Nigeria, Malawi, DR Congo and Tanzania as barred countries, while the FAQ lists fewer (a discrepancy between the two pages). | firstcarrental.co.za |
| One-way hire | One-way fees run from R400 to R2000 depending on the pick-up and return combination; one-way rentals into Botswana, Lesotho, Swaziland or Namibia are not permitted. | firstcarrental.co.za |
| Foreign licence | A valid South African licence card, or a valid international licence with passport, is accepted; foreign-language licences need an English translation (the terms page says this means an International Driving Permit). | firstcarrental.co.za |
| Mileage | Some rates include free kilometres per day; extra kilometres are charged at a per-km rate that varies by vehicle type. Mileage is 'as per selected car group'. | firstcarrental.co.za |
| Fuel | Refilling before return is optional; First tops up the tank at return, and a R50 fuel admin fee applies if the refuel exceeds R70. | firstcarrental.co.za |
| Extra driver | R525 per additional driver per rental period; they must meet age and licence rules and be present at collection. | firstcarrental.co.za |
| Also note | A 13% airport surcharge applies to all airport rentals, included on the final invoice. | firstcarrental.co.za |
| Also note | Contract fee R130; traffic fine handling fee R400 per fine; rentals are charged in 24-hour cycles. | firstcarrental.co.za |
Countries First Car Rental lists for cross-border travel: Botswana, Lesotho, Eswatini (Swaziland), Namibia (firstcarrental.co.za).
Airports, branches and vehicle groups
First lists desks at 17 airports, including Cape Town International, OR Tambo International, King Shaka International, Lanseria and Port Elizabeth (Gqeberha). The full list is in the Airport desks row at the top of this page. It also has suburban branches, including Hatfield, Sandton, Centurion and Roodepoort.
You book a vehicle group, and the branch supplies a car from that group. Group A is a mini hatch, Group B an economy hatch and Group C a compact sedan, with executive, passenger van and bakkie categories above them. Group A and C are listed as manual, so check the transmission for the group you book. Airport rentals carry a 13% airport surcharge on the final invoice.
First Car Rental at a glance
| Item | What to expect |
|---|---|
| Brand type | National brand owned by CMH, a JSE-listed group, not a franchise network |
| Airport presence | Desks at the airports in the Airport desks row, plus suburban branches |
| Payment | Credit card in the renter's name only. American Express, Diners, MasterCard and Visa are accepted |
| Deposit policy | A R2000 fuel deposit plus the full rental charged to the card, and a separate authorisation hold for the Renter's Responsibility |
| Minimum driver age | 23, with a licence held for at least 2 years |
| Cross-border | Botswana, Lesotho, Eswatini and Namibia only, for some vehicle groups, with a letter of authorisation and a non-refundable fee |
| One-way rentals | Available with a fee of R400 to R2000, but not into neighbouring countries |
Confirm the current rand amounts with First before you pay.
Age, cards and the deposit
The minimum age is 23, with a driver's licence card held for at least 2 years. Under-23s are only authorised on prior-agreed corporate (debtors) accounts, with a licence held for at least 3 years and a per-day Young Driver Fee. First does not publish that fee.
First accepts credit cards only: American Express, Diners, MasterCard and Visa, in the renter's own name. It does not accept debit, virtual or digital cards, so a debit card will not rescue a booking. The same card used online must be shown at the branch.
The deposit has two parts. First charges a R2000 fuel deposit plus the full rental to your card, and separately places an authorisation hold for the Renter's Responsibility, the excess. The unused payment is refunded within 48 hours of return, or 5 working days if tolls apply. Your bank releases the hold in 24 hours to 7 working days.
Cross-border, one-way and fees
Cross-border travel is allowed only into Botswana, Lesotho, Eswatini and Namibia, and only for some vehicle groups. Groups E, Z, G and L may not cross into Botswana or Namibia. You need a letter of authorisation requested at reservation, with about 4 days' notice. The fee is non-refundable: R2200 for Namibia, R2000 for Botswana, R1500 for Lesotho and R1300 for Eswatini. Angola, Mozambique, Zimbabwe and Zambia are not permitted, and First's pages disagree on some other barred countries, so ask.
One-way fees run from R400 to R2000 depending on the pick-up and return combination. One-way rentals into Botswana, Lesotho, Eswatini or Namibia are not permitted.
Other published amounts: R525 per additional driver, a R130 contract fee and R400 per traffic fine. Tyre damage and windscreen waivers cost R40 a day each, hail costs R70 a day, and a child seat costs R580. On prepaid bookings, cancelling costs 10% of the rental at 7 or more days out, rising to 75% on the day, and the Cape region is stricter from 13 December to 3 January.
How First compares
First competes with Avis, Europcar and Woodford. Its rules are stricter on two points: a minimum age of 23, and credit cards only. If you are under 23 or hold a debit card, look at other operators first.
If you are landing at an airport and leaving straight away, the desks are comparable. Quote the same dates at three operators before you choose, and check the deposit and cross-border rules as well as the daily rate.
Frequently asked questions
What is the First Car Rental contact number?
According to First Car Rental's website (checked 29 September 2026), call 0861 178 227. Confirm on the official site before calling, because numbers change.
Does First Car Rental accept debit cards?
Debit, virtual and digital cards are not accepted. (First Car Rental's published terms, checked 29 September 2026.)
What is the minimum age to rent from First Car Rental?
Renters should be 23 or older with a driver's licence card held for 2 or more years. (First Car Rental's published terms, checked 29 September 2026.)
Who owns First Car Rental?
First Car Rental (CMH Car Hire (Pty) Ltd) is a wholly-owned subsidiary of the JSE-listed vehicle retail group Combined Motor Holdings (CMH). It is a national brand rather than a franchise network.
Where are First Car Rental branches?
First has desks at 17 airports, including Cape Town International, OR Tambo International, King Shaka International and Lanseria, plus suburban branches such as Hatfield, Sandton, Centurion and Roodepoort. Check the live branch list before you travel.
What deposit does First Car Rental hold?
First charges a R2000 fuel deposit plus the full rental to your credit card, and places a separate authorisation hold for the Renter's Responsibility. The unused payment is refunded within 48 hours of return. Your bank releases the hold in 24 hours to 7 working days.
Can I do a one-way rental with First?
Yes, between First branches, with a fee of R400 to R2000 depending on the pick-up and return combination. One-way rentals into Botswana, Lesotho, Eswatini or Namibia are not permitted.
Can I take a First Car Rental vehicle into Namibia or Botswana?
Yes, for some vehicle groups. You need a letter of authorisation requested at reservation, with about 4 days' notice, and a non-refundable fee: R2200 for Namibia or R2000 for Botswana. Groups E, Z, G and L may not cross into either country.
Can I rent from First Car Rental if I am under 23?
Only on prior-agreed corporate (debtors) accounts, with a licence held for at least 3 years and a per-day Young Driver Fee. Otherwise the minimum age is 23.
Is First Car Rental cheaper than Avis?
Not reliably. Both are national operators, so the cheaper one changes with your dates and branch. Price the same dates at both, plus one other operator, and compare the rules as well as the rate.




